Privacy-Policy

At AXEL, we have always prioritized the privacy and security of our users. In fact, our corporate mission from inception has been to go beyond legal requirements to protect user data. We have never sold any data concerning any of our users or any of our website visitors to a third party.

AXEL remains committed to protecting data concerning our users, including any user data shared with us. This Privacy Policy explains what information AXEL tracks concerning the users of its AXEL.Market.

• Name
• Address
• Telephone Number
• Email Address
• Company Name
• Billing and Payment Information
• Other data collected that could directly or indirectly identify you

By using AXEL.Market, you consent to the collection and use of your personal data as described herein. If you do not agree with the terms set out herein, please do not use AXEL.Market.

AXEL also collects data concerning the users of its applications. For example, any information that you may provide to create an AXEL.Market account. Much of the information AXEL collects is obtained directly from our users when they:

1. Create an account on AXEL.Market, or purchase any services from AXEL. As an example, information collected could include billing and payment information, including your name, address, telephone, credit card number, government identification or other information to validate the purchase of services.
2.  
3. Connect AXEL.Market to other services you utilize for your current marketplace(s) such as eBay, Amazon, Etsy or other market you plan to sell through using AXEL.Market. Information collected can include (but is not limited to); any login and connection information necessary to maintain a connection with the market you plan to sell through; Any inventory, sales and purchasing information necessary to support the use/engagement of AXEL.Market with your other market (eBay/Amazon/Etsy/etc.).
4. Request assistance from AXEL support.
5. Fill out a contact form or when information requests are made from AXEL.  Information collected can include things like your name and your email address.
6. Participate in contests, surveys and other promotional types of events.

AXEL may also collect additional information required to deliver our services to you and to ensure the necessary and optimal performance of those services. This can include the use of cookies and similar technologies on websites and mobile applications to allow collection of analytical data to see how users interact with AXEL and AXEL.Market services. These technologies automatically collect data when you engage with and utilize AXEL and AXEL.Market services, including metadata; log files; cookies/device IDs; page load times; server response times; location information to measure performance and improve systems, including optimizing DNS resolution, network routing and server configurations.

AXEL does not share any personal data concerning the users of its websites or applications with anyone. AXEL may share aggregated information concerning the number of visitors to its site, their usage of the website, and their geographical location with third parties.

AXEL may use the information collected to manage our relationship with you (for example, if you directly contact us), to monitor, measure, improve, and protect our content, website, and other services, to test our website, and to perform statistical analysis on an aggregate basis. AXEL may use the information collected to communicate on how to use its services, or to market its services and features, such as providing information about other AXEL products, services, and features. This use may include personalizing the content and experience in AXEL’s communications.

AXEL may disclose information in its possession to third parties, for example, to governmental authorities, if it is required to do so by law or a court of competent jurisdiction. AXEL may also disclose information in its possession to third parties to assist it with promotion, such as promotion of additional AXEL products, services, and features to existing AXEL users. In this instance, AXEL will work to ensure that any third party to whom information is disclosed does not have access to or store more information than necessary to complete their work for AXEL, and that information stored is kept confidential and stored securely.

AXEL may engage services to advertise on its websites or in its applications at its discretion. These advertising services may collect their own data. For example, an individual may have advertising identification information collected that is used to provide more relevant advertising to a particular individual. On its websites, AXEL uses AdSense by Google. AdSense uses cookies and provides advertisements that are targeted to site content and audience. These advertisements are maintained by Google.  AdSense is subject to its own Terms of Service and Privacy Policy, which is available from Google.

AXEL will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. If you wish to have any or all of your personal information deleted, please contact us at https://www.axel.org/contact-us/, or by emailing us at [email protected].

Any personal information AXEL does possess is stored securely and is accessed by authorized personnel only. AXEL implements and maintains appropriate technical, security and organizational measures to protect personal data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.

Cookies are small text files which are transferred from websites, applications or services and stored on your device.

Our cookies may be session cookies (temporary cookies that identify and track users within our websites, applications or services which are deleted when you close your browser or leave your session in the application or service) or persistent cookies (cookies which enable our websites, applications or services to “remember” who you are and to remember your preferences within our websites, applications or services and which will stay on your computer or device after you close your browser or leave your session in the application or service).

We use the following different types of cookies:

Strictly necessary cookies

These are cookies which are needed for our websites, applications or services to function properly.

Performance cookies and analytics technologies

These cookies collect information about how visitors and users use our websites. These cookies don’t collect information that identifies a visitor or user. All information these cookies collect is aggregated and therefore anonymous. We only use these cookies to track and improve how our website, applications and services work.

Targeting or advertising cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operators’ permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization.

Web beacons and parameter tracking

We also use cookies and similar software known as web beacons to count users who have visited our website after clicking through from one of our advertisements on another website or in emails. These web beacons collect limited information which does not identify particular individuals. It is not possible to refuse the use of web beacons. However, because they are used in conjunction with cookies, you can effectively disable them by setting your browser to restrict or block cookies.

IP Address and traffic data

We keep a record of traffic data which is logged automatically by our servers, such as your Internet Protocol (IP) address, device information, the website that you visited before ours and the website you visit after leaving our site. We also collect some site, application and service statistics such as access rates, page hits and page views. We are not able to identify any individual from traffic data or site statistics.

How to disable cookies

You may be able to configure your browser or our website, application or service to restrict cookies or block all cookies if you wish, however if you disable cookies, you may find this affects your ability to use certain parts of our website, applications or services. For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies, see the www.allaboutcookies.org website.